PJ Giannini Jewelers in Wynnewood, PA Closed now

Reviews about PJ Giannini Jewelers

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  May 04, 2019, by A Google User
  Terrible! I recently purchased a lady's wrist watch from Macy's, and needing to have the links adjusted, a salesperson there referred me to PJ Giannini. I went to the store, only to be greeted by an extremely rude woman. I explained the adjustment that the watch would need, and she said it couldn't be done. Thinking that she might have misunderstood the request, I attempted to explain it again - only to be met with the same response. It seemed as though the man working there was more knowledgeable, so I explained the procedure to him, and he said: "Sure. Come back in an hour and half." When I returned to PJ Giannini, the woman begrudgingly presented my watch to me. She had not done the adjustment I requested, but rather something completely different. I politely stated that I thought there was a misunderstanding, but both of them held firm, saying it couldn't be done: "Go return it." I finally gave in: "Well, thank you for at least trying." On my way out, the woman (at least in her middle ages) MOCKED me in a high-pitched, childish voice - like that of an immature five year old. It was the most startling and inappropriate treatment I think I have ever received from a small business. Immediately afterward, I discovered "Alexander Horn & Co" right across the street from this store complex. Figuring I might as well give it a try, I explained the adjustment to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn instead. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.